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Intelectual Property Right

chagona.com does fully respect the intellectual property rights of third parties and has a strict zero-tolerance policy against any counterfeit and/or infringement of intellectual property.

We do regularly review the listings on our website in order to avoid any possible intellectual property infringement. If any listing is found to violate chagona.com’s policy, it will be removed.

Despite our efforts to avoid any sale of infringing products on our website, due to the high number of products, providers, and sellers, there are times in which we cannot detect or identify intellectual property infringements. That is why we strongly encourage our customers or intellectual property rights holders to cooperate with us. In this sense, if you believe your intellectual property right has been infringed, we urge you to let us know about it and to follow our procedure of complaint.

1. Eligible complaints include:
Trademark Infringement: Unauthorized use of an identical or similar trademark on goods which are identical with, or similar to, the goods for which the trademark is registered.
Patent Infringement: Unauthorized use of others’ granted Design Patent or Utility Patent.
Copyright Infringement: Unauthorized use of the content or photos created by others or sell others’ copyright works, including books, CDs, software, etc.
Other activities that are considered to have constituted intellectual property infringement by local Law.
2. The procedure of complaint:
You can start a Notice of Claiming Infringement. The Notice can be submitted to us by email:Guerrapindentureb993691@gmail.com Upon receipt of your Notice, we will conduct a fast internal investigation, and should your complaint be accepted, we will take actions against the alleged infringing listing/s accordingly.

 

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