Welcome to chagona.com
Simplicity is the concept of our products, and we hope that our products can be used well by every customer.As minimalists, we believe the best products are the ones that seamlessly blend into our lives and we're confident to say that our goods can do that.
What is Chagona today?
Today, Chagona is a growing community. With a wide selection of handpicked products, we are committed to bring you the “Chagona” every day.
Our mission is to simplify the online shopping process and provide a stress-free shopping experience. To our customers, we promise:
- Low Prices: We work with manufacturers directly. We cut out any unnecessary costs to give you the no-frills prices you see!
- Quality Assurance: What you see is what you get! We manually quality check everything that we sell before it’s being packed and shipped to you!
- Fast Shipping: We don’t sell anything we don’t have in our warehouses. You order, it’s shipped within 24 hours!
- 24/7 Support: Our CS Team works around the clock to solve your issues. Any messages or emails are returned 100% within 24 hours regardless of working day.
- Simple Warranty: Simple 60 days warranty from time of order. Any problem with the product (including damage from shipping) are replaced or refunded.
- Privacy: We implement a strict policy on controlling and limiting access to your personal information.
Commitments to Society
As we are growing, we realized the growing impacts of our actions and have been committed to several simple principles:
- Protect the Environment: Where possible, we are committed to minimize our impact to the environments. We have and continue to aim to further reduce waste from packaging and shipping.
- Provide Equal Opportunity: We do not allow for any unethical discrimination on the basis of race, gender, sex identity, age, marital status, pregnancy status, mental or physical disability.
- Safety First: We are committed to providing a safe and comfortable workplace.
- Animal Friendly: We are committed to nurture an animal friendly environment, they come to work with us! We are also against selling any product that may be of harm to animals.
Best price and Quality products
As you know our one of the basic reasons why we incorporated Chagona is to provide the best quality products to our customers with lowest possible price. Unlike the conventional sellers, we don’t operate many physical stores with high rents, wages and distribution overheads. We have our own warehouses. There are no agents involved in procurement process. For all rest of the operations until the dispatch of the products, we have in-house departments. Eventually, we are able to cut the unnecessary cost and we prefer to pass that benefit on to our customers.
Payment Security and Privacy ( PayPal and SSL certificate)
Your online transaction on Chagona is secure with the highest levels of transaction security.Chagona uses SSL encryption technology to protect your card information while securely transmitting it by SSL directly to a secure electronic vault for payment processing. We use Paypal as payment gateway that is the most safest and reliable. At Chagona, we never share our customer’s data with third party in any ways. Data collected by us are used for processing and delivering the orders.
Comments and Feedback
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If you have any queries, please feel free to reach out for answers. We are always here for you.